Return & Refund Policy

We want every customer to be fully satisfied with their purchase. If you are not happy with your order, we’re here to help.

Return Conditions

• Any reason: within 14 days of receiving your order.
• Damaged, defective, or incorrect items: within 45 days of receiving your order.

Return Eligibility

• Items must be in new, unused condition with all original packaging, labels, and accessories.
• Items must be undamaged and show no signs of use.
• Returns may be rejected if items are used, damaged, or missing packaging or parts.

How to Return

1. Email us at support@ronoski.com with your order number and reason for return.
2. Wait for our confirmation and return instructions.
3. Ship the item to the provided return address.

Return Requirements

• Include the order number inside the package.
• Use a trackable shipping method.
• Proof of purchase (order confirmation or receipt) is required.

Return Shipping

• For change of mind: Customer pays return shipping.
• For damaged, defective, or incorrect items: Ronoski covers return shipping.

Refunds

• Refunds are processed to the original payment method.
• Refunds are issued within 1–10 business days after we receive and inspect the return.
• Original shipping costs are non-refundable.

Contact Information